Returns & Exchanges
At Lark and Berry, we want you to be completely satisfied with your sustainable fashion purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original designer box and shipping carton, ensuring all tags and protective materials are intact.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.